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Issues signing up for meetings and roles

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MaxDon



Member

Joined Date: 2017-03-03, 11:13
Posts: 7
Location: London

Post Post subject Issues signing up for meetings and roles   Posted 13 Feb 18, 09:20    Reply with quote

Hi there,

Somehow I am no longer able to sign up for my club's meetings or roles. I am a club officer and still a user in the club portal so not too sure what's gone wrong. Could someone please advise?

Many thanks!

Max


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malcolmw



Site Admin

Joined Date: 2003-07-08, 19:35
Posts: 1870
Location: Newnham on Severn, Gloucestershire, UK

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 10:32    Reply with quote

There's no detail hee to allow anyone to help

Which club, which meeting and which role?

What do you see - what message?

 


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Malcolm

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MaxDon



Member

Joined Date: 2017-03-03, 11:13
Posts: 7
Location: London

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 10:39    Reply with quote

Apologies, I thought that information would pull through from my profile.

Club: RLC Toastmasters (5101315)

Meetings: Any future meetings. Instead of the usual "thumbs up"/"thumbs down" options, I onlt get a thumbs up with "Please click if you would like to attend this meeting" (almost as if I am a guest?)

Roles: Seems to be a mixed bag. Sometime all roles that are vacant are just marked as ---Unavailable---. Sometimes there is a "Yes" button, but when I click it the page just reloads without assigning me the role.

 

I trust that is enough information to look into this - let me know if you need any other details.


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malcolmw



Site Admin

Joined Date: 2003-07-08, 19:35
Posts: 1870
Location: Newnham on Severn, Gloucestershire, UK

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 11:30    Reply with quote

Sounds like bad data in yur PC cache

Log out, restart your computer, clear your browser history and cookies for this stite.

Log in again, from a fresh start (not a shortcut), make sure that your username shows top right and the correct club name shows top left. Then try again


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Malcolm

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MaxDon



Member

Joined Date: 2017-03-03, 11:13
Posts: 7
Location: London

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 12:31    Reply with quote

I've followed all those steps now but the problem remains I'm afraid. Can see my user name top right and club name top left. I Have even been able to add a user to the club earlier today, but still cannot sign up for meetings or roles.

Any further advice is much appreciated.


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malcolmw



Site Admin

Joined Date: 2003-07-08, 19:35
Posts: 1870
Location: Newnham on Severn, Gloucestershire, UK

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 15:00    Reply with quote

Which screen are you trying to use?

For which meeting?

What do you see?

If you look at the view_meeting screen for 26th Feb you should see the opportunity to volunteer for a role

https://toastmasterclub.org/view_meeting.php?t=44685 

and Accept   Please click if you would like to attend this meeting at the top of the screen


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Malcolm

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MaxDon



Member

Joined Date: 2017-03-03, 11:13
Posts: 7
Location: London

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 18:16    Reply with quote

I have tried that but when I click the Yes button, the page refreshes but does not actually add me to the meeting. In response to your questions, it is on the pages for our upcoming meetings like the one you directed me to that I have the issue.

On the meeting page my name is also not showing up on the list to the left "Confirm Attendance" - it feels like I have somehow been unlinked from the club somehow (even though it appears on my profile that I am still a member and officer).


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MaxDon



Member

Joined Date: 2017-03-03, 11:13
Posts: 7
Location: London

Post Post subject Re: Issues signing up for meetings and roles   Posted 13 Feb 18, 18:22    Reply with quote

OK it seems to be resolved. Even though my status on the Club page of my profile was set at "Member", I reset it as Member and saved my profile. Seems to have resolved the issue and I can sign up for roles and meetings now.

Thanks for the previous suggestions


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