Toastmasters - UK and Ireland       
   
Toastmasters - UK and Ireland
Toastmasters 

Pathways with easy-Speak


Username:

Password:

 Remember me



I forgot my password

Don't have an account yet?
You can register for FREE


My Communication

     

HelpNeed to ask a question? - or could you help and answer questions? 


easy-Speak Training


District 71 
District 91 
Help 


Existing long-standing members cannot log onto Easy Speak

View previous topic : View next topic  
    Printer-friendly version
Toastmasters Discussion Index  » Help Wanted
Author Message
markjubilee



Member

Joined Date: 2016-10-12, 13:27
Posts: 61
Location: Fulham

Post Post subject Existing long-standing members cannot log onto Easy Speak   Posted 02 Aug 17, 10:17    Reply with quote

Hi,

 

Two longstanding Early Bird Speakers have highlighted that they have not been able to log onto Easy Speak recently.

 

They are Rafael Henderson (username Raffles) and Ian Hawkins (username IHawk).

 

What can be done to help them?

 

Kind regards,

Mark Hanly

VPE Early Bird Speakers


Back to top
View user's profile Send private message Send e-mail    
malcolmw



Site Admin

Joined Date: 2003-07-08, 19:35
Posts: 1647
Location: Newnham on Severn, Gloucestershire, UK

Post Post subject Re: Existing long-standing members cannot log onto Easy Spea   Posted 02 Aug 17, 11:39    Reply with quote

Like to offer any clues about why they can't log in?

Forgotten username? forgotten password? invalid e-mail address? get an error message? ......

Please reset their password to send the e-mail and walk them through the password reset process.
(Menubar > User List > Select the user > click the button top right)

In particular, make sure that they read the instructions and click on the link in the reset mail, which will then log them in automatically.
DO NOTHING ELSE until logged in automatically .

Do not allow the web browser to remember the password - it will continue to use the old one - use the tick box on the login screen if you have exclusive use of that PC and wish to be logged in automatically in future.


_________________
Kind regards

Malcolm

Back to top
View user's profile Send private message Send e-mail Visit their website Facebook ProfileSkype ID Yahoo Messenger
markjubilee



Member

Joined Date: 2016-10-12, 13:27
Posts: 61
Location: Fulham

Post Post subject Re: Existing long-standing members cannot log onto Easy Spea   Posted 05 Aug 17, 11:36    Reply with quote

Thanks, Malcolm.

 

Will proceed as instructed.

 

Mark


Back to top
View user's profile Send private message Send e-mail    
Display posts from previous   
    Printer-friendly version
Toastmasters Discussion Index  » Help Wanted
Page 1 of 1
      
 
Jump to  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum

Board Security

100574001 Attacks blocked, 3699 Spam robots repelled. 0 I.P. Address + 811 agents banned.
Privacy Policy
The names Toastmasters International and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International
This website is developed, supported and financed by Toastmaster members for use in their own clubs and is only available to Toastmaster clubs. It is not financed or supported by Toastmasters International in any way.